Privacy Policy
The terms of our Privacy Policy explain who we are, how we collect, share and use personal information about you, and how you can use your privacy rights. This Privacy Policy applies to personal information that we collect via our website (advancealgotrading.com), mobile applications, our services including our platforms, and related support services (“https://advancealgotrading.com/”).
If you have any concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.
What do we do?
Advance Algo Trading develops, delivers and hosts software for enterprise-level financial traders. We are headquartered in India. For more information visit our website at https://advancealgotrading.com/
Why do we collect your data?
The personal data that we may collect about you include:
Information You Provide Voluntarily to Us.
The information we collect on or through our Site may include:
Information that is submitted via the Sites or otherwise supplied to us. This includes information provided at the time of registering to use our Sites, subscribing to our Sites, posting material, or requesting further information about our Sites. This will include your name, postal address, e-mail address, telephone number and other contact information.
- We may also ask you for information which could identify you when you report a problem with our Sites or open a service ticket with Advance Algo Tradeon Support.
- Personal information such as e-mail, log files and screenshots).
- Your responses to surveys that we might ask you to complete for research / Site’s improvement purposes.
- Information relating to transactions or trades you carry out through the Sites.
The information above may be provided directly by you or by somebody designated by your company to set up and administer your account
Information We Collect Automatically.
As you navigate through and interact with the Sites, we may use automated data collection technologies to collect certain information about your equipment, browsing actions, and patterns. Collecting this information enables us to better understand the users of our site. We use this information for our internal analytics purposes and to improve the quality and relevance of our sites to our users.
Details of your use of the sites, including website related traffic data, location data, logs, age, gender, market segment (e.g., proprietary trader or bank trader), interests (e.g., what exchanges and products you trade), and other communication data and the resources that you access and use on the site.
We will also collect data related to your use of the site when you are conducting trading activities such as billing information, trader IDs, and statistical and other aggregated data derived from your use of site.
Information about your device, computer and network connection, including your IP address, operating system, hardware version, device settings, battery and signal strength, and browser type.
Device locations, including specific geographic locations (e.g., country), such as through GPS, Bluetooth, or WiFi signals.
Connection information such as the name of your mobile operator or ISP, language and time zone, and mobile phone number.
Data about your network connection, the equipment and software you use to access our site, and usage details.
Cookies Policy
You may come across Cookies on our site. You may refuse to accept browser cookies by activating the settings on your browser. If you continue without changing your settings, we will assume that you are happy to receive all cookies on the Site. You can change your cookie settings at any time. However, if you select this setting, you may be unable to access certain information on our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our site.
Information We Obtain from Third Parties
From time to time, we may receive personal information about you from third party sources (including your broker or futures commission merchant or an exchange), but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
The types of information we collect from third parties include your name and trading identification and we use the information we receive from these third parties to allow you to use our services and maintain and improve the accuracy of the records we hold about you.
Advertising, Use of Cookies, and Other Tracking Technologies
Data managed on social media and on other unaffiliated sites and mobile applications. We may collect certain information via our site through our advertising service providers. We or our vendors use several common online tracking tools to collect information about our users, such as browser cookies, and other similar technologies.
The information we collect includes IP addresses, the number of page visits, pages viewed via our site, search engine referrals, browsing activities over time and across other websites following your visit to one of our site or applications, and responses to advertisements and promotions on the websites and applications where we advertise. We do not permit third parties to advertise on our Site.
We also use certain information to:
- Identify new visitors to our website
- Recognize returning visitors
- Advertise on other websites and mobile applications not affiliated with us
- Better understand our audience, customers, or other site visitors; and
- Determine whether you might be interested in new products or services.
Controlling Our Tracking Tools
Your browser may give you the ability to control cookies. However, it depends on your browser and the type of cookie. Certain browsers can be set to reject all browser cookies. If you configure your computer to block all cookies, you may disrupt certain web page features and limit the functionality. We can provide when you visit or use our site. If you block or delete cookies, not all the tracking that we have described in this policy will stop. These browser features are still not uniform, so we are not currently set up to respond to those signals. Our websites allow users to accept or refuse non-essential cookies.
How Do We Use Your Personal Information?
We use information that we collect about you or that you provide to us, including any personal information:
- To present our site and all it contain to you.
- To provide you with Advance Algo Tradeon information, products, or services that you request from us.
- To provide you with notifications about your account, including expiration and renewal notices
- To carry out our obligations and enforce our rights arising from any contracts entered between you (or your company) and us, including for billing and collection.
- To notify you about changes to our site we offer or provide through it.
- To allow you to participate in interactive features on our site.
- To provide you with support services.
- To estimate our audience size and usage patterns.
- To store information about your preferences, allowing us to customize our site according to your individual interests (e.g., to customize your personal trading workspace or specific trading functionality).
- To improve your use of our website.
- To recognize you when you return to our site.
- In any other way we may describe when you provide the information.
For any other purpose with your consent-
We may also use your information to contact you about the services that may be of interest to you.
With Whom Do We Share Your Information?
We do not share your Information with unaffiliated third parties for their own direct marketing activities. We may share your personal information in the following circumstances:
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- With exchanges, brokers, futures commissions merchants, or other clearing firms as necessary to provide the services we provide you.
- To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the “share via e-mail” feature of our site, we will transmit the contents of that e-mail and your e-mail address to the recipients; and information related to trades entered by you will be shared with the relevant exchanges.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- For any other purpose disclosed by us when you provide the information.
- We may also disclose your personal information in the following circumstances: • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
- To enforce or apply our agreements with you, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you.
- If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
- If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our platform and communicating with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to Contact Us” heading below.
Data Security
The security and confidentiality of your personal information is important to us. We have implemented appropriate technical and organizational measures like encryption, access controls, intrusion detection systems, and security event and incident management platform designed to secure such information from loss or unauthorized access, use, alteration, and disclosure. We also review our security procedures periodically to consider appropriate new technology and updated methods. Even so, despite our reasonable efforts, no security measure is ever perfect or impenetrable.
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with the site you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to Contact Us” heading below.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “How to contact us” heading below.
Even after you opted-out or update your marketing preferences, please allow us sufficient time to process your marketing preferences. It may take up to 10 days to process your e-mail related requests, and up to 30 days for all other marketing-related requests. And even after you’ve opt-out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. These include, for example, customer service issues, returns or product-related inquiries, surveys or recalls, or any questions regarding a specific order.
Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Children Under 13
Our site is not intended for minors. We do not knowingly collect any Personal Information from children under the age of 13 or knowingly track the use of our website by minors.
Changes to Our Privacy Policy
We may amend this Privacy Policy at any time. If we make a material change to how we collect, use, or disclose Personal Information, we will prominently post an updated Privacy Policy on our site. Where required to do so by law, we may seek your prior consent to any material changes we make to this Privacy Policy. If you disagree with our Privacy Policy changes, you may deactivate your account.
How to Contact Us
If you have any questions, or raise a complaint, a request or wish to send us comments about this Privacy Policy, e-mail us at support@advancealgotradeon.com or call +91 81233 06078
or write to us. We will investigate your complaint and use reasonable efforts to respond to you as soon as possible.
